If you’re buying jewellery online, it’s understandable that you’re keen to understand Candere’s shipping policies and costs, as well as how long your new item will take to get to you.
This information is spread out over a couple of pages on Candere’s website, but if you do want to read their main page about shipping, click here.
We’ve pulled together the information into one place to make it easier for you to understand.
Candere Shipping Time
Since Candere’s jewellery is custom-made by their goldsmiths, it takes a minimum of 12 to 14 working days to prepare your order for dispatch after receiving full payment. The time required can vary depending on the type of jewellery. For example, simpler designs might be ready sooner, while more complex pieces could take longer. The delivery date shown on the website is an estimate based on major cities and primary locations. If you’re located in a suburban area or an interior region of India, expect a longer delivery time.
How long does it take Candere to send jewellery?
Once your payment is cleared, it will take at least 12 to 14 working days for your order to be dispatched, since all jewellery is made to order. If you’ve chosen Cash on Delivery (COD), your order will still be dispatched only after the jewellery has been crafted, but payment will be collected upon delivery.
How long will it take your jewellery to arrive once it has been sent by Candere?
After your jewellery is dispatched, the delivery time depends on your location. If you’re in a major city, the delivery will likely be quicker. However, if you live in a suburban or remote area, expect the delivery to take a bit longer. It’s always best to check the tracking information provided by Candere for the most accurate updates on your delivery status.
Does Candere offer shipping insurance?
Candere ensures that all orders are securely packaged and sealed with security tapes before they leave their facility. However, they can’t control the handling by courier companies, so if your package arrives damaged or tampered with, it’s crucial not to accept it. Accepting such a package means that any missing or damaged items will become your responsibility. To protect yourself, Candere advises recording a video of your unboxing process. This can serve as evidence in case you need to report any issues.
Candere International Shipping
Currently, Candere only ships within India. They deliver to residential and commercial addresses or to Kalyan Jewellers showrooms. International shipping options are not available, so if you live outside India, you won’t be able to place an order for delivery.
Other Things You Should Know About Candere’s Shipping Policy
Candere’s shipping policy includes a few additional points that are important to keep in mind:
They only deliver to residential and commercial locations or Kalyan Jewellers showrooms in India. Deliveries won’t be made to public places like malls, hotels, restaurants, or hostels. This helps ensure that your order is delivered securely and not misplaced.
If you’re unavailable to receive the delivery, the courier will make up to three attempts to reach you. If they still can’t deliver the package, it will be returned to Candere’s office in Mumbai. Make sure you’re available to receive your order or leave instructions for someone else to do so.
When placing your order, double-check that the recipient’s name, address, and contact details exactly match their photo ID. This is especially important if you’re ordering gold coins or bars, as the name on the payment card must match the ID and order details. For all deliveries, Candere requires a signature upon receipt to ensure the package is securely handed over, even if you have a signature waiver on file.
Candere isn’t responsible for orders collected directly from the courier hub or any location outside the designated delivery address. For a smooth and secure delivery experience, always have your package delivered to the address you’ve provided in your order.
By keeping these points in mind, you can better manage your expectations and have a smoother experience when ordering from Candere.
That wraps up our summary of Candere shipping. If you would like to learn more, click below: