When buying a ring, whether it’s for yourself or for someone else, it can be difficult to get the sizing exactly right.
Caratlane’s official page on resizing can be found here, or we’ve collated all the information into one place for you on this page.
Caratlane Resizing Policy
What Can Be Resized by Caratlane
Caratlane provides resizing services for rings, allowing you to adjust the fit if it’s not quite right. If your resized ring ends up costing more than the original, you will need to pay the difference. Conversely, if the resized ring is less expensive, Caratlane will refund the difference to you. This refund will be processed via an online bank transfer within 10 days of dispatching the resized ring, so you can expect to see the amount returned to your bank account soon after.
What Can’t Be Resized by Caratlane
Not all rings are eligible for resizing at Caratlane. Unfortunately, international orders—those shipped outside of India—cannot be resized. This is likely due to the complexities and costs associated with shipping and handling adjustments across borders. Additionally, some ring styles may not be suitable for resizing. This could be due to their intricate designs or delicate settings that might be damaged during the resizing process. For instance, rings with continuous gemstone settings or specific materials may not respond well to resizing. If you are uncertain whether your ring can be resized, it is best to reach out to Caratlane’s customer service for advice before making a decision.
Other Things You Should Know About Caratlane’s Resizing Options
Caratlane takes a case-by-case approach to repairs. If your ring needs repair rather than resizing, the charges will be determined based on the specific nature of the repair required. While they do not provide standard repair costs upfront, you can contact them directly to get an estimate tailored to your situation.
It’s also important to note that Caratlane does not specify if they offer a mail-in resizing option. This means you may need to visit a store in person to get your ring resized. If you are unable to visit a store, it is worth contacting their customer service team to see if alternative arrangements can be made.
Finally, since international orders cannot be resized, it is crucial to ensure that you have the correct ring size before placing your order. This will help you avoid the inconvenience of needing adjustments later on.
If you have additional questions about Caratlane’s resizing policy, you can either read more about it on their website here, or get in touch with their customer service department