Jewellery can a significant investment so it’s understandable that you want to ensure that whoever you buy from stands behind the quality of their workmanship with a solid warranty.
Tanishq offers a 1 Year warranty – read more about it on their site here – but what does this really mean?
We’ll explain the Tanishq warranty so you don’t have to decipher it.
| Website | https://www.tanishq.co.in/ |
| Warranty Period | 1 Year |
| Warranty Details | Tanishq Warranty Details |
| Contact page | Tanishq Customer Service |
| Customer Support Hours | Monday to Sunday – 10:00 AM to 10:00 PM IST |
What is Tanishq’s warranty policy?
Tanishq offers a 1-year warranty on their jewellery, covering certain defects that may occur with regular wear. However, specific details about their warranty are not available online, so you will need to visit a Tanishq store or contact their customer service for more information. There doesn’t seem to be an option for extended or premium warranties beyond the standard one-year coverage. If you’re planning to invest in a piece you’ll wear frequently, it’s a good idea to ask about the coverage in more detail at the time of purchase.
What’s covered by Tanishq’s warranty?
The 1-year warranty from Tanishq generally covers issues related to defects in craftsmanship or materials. This means that problems with the way the jewellery was made, like a loose clasp or a stone that wasn’t set properly, are likely to be included.
For example, if your jewellery has a faulty clasp, a poorly set stone, or flaws in the metalwork that appear with normal use, you can expect Tanishq to handle the repair. Because there’s no detailed list of covered issues provided online, it’s best to confirm with the retailer exactly what falls under the warranty when you make your purchase, particularly for pricier items.
What isn’t covered by Tanishq’s warranty?
While the warranty covers certain manufacturing defects, it does not protect against general wear and tear, accidental damage, or issues caused by improper care. If your jewellery gets scratched or damaged due to rough handling, Tanishq will not cover the cost of repairs.
For example, regular wear that causes the finish to fade, scratches from daily use, or damage from exposure to chemicals like perfume or cleaning products aren’t included. If you accidentally drop the jewellery and it breaks or loses a stone, that won’t be covered either. To avoid these problems, it’s always helpful to ask for care tips when you make your purchase, ensuring you keep your jewellery in good condition over time.
Other things you should know about Tanishq’s warranty policy
There are a few important details to keep in mind when it comes to Tanishq’s warranty. First, since the information isn’t available online, you’ll need to visit a store or contact customer service to fully understand what’s included. This can be a bit inconvenient if you need answers quickly, so it’s worth planning ahead if you think you may need warranty support in the future.
You should also note that proof of purchase is required for any warranty claim. Make sure you keep your receipt in a safe place, as you’ll need it to prove your eligibility. If you’re buying a gift, the recipient might also need the proof of purchase if they ever need to make a claim, so it’s important to pass that information along.
There is no clear information on whether fees are associated with warranty claims or if there are any shipping costs involved in repairs. It’s a good idea to ask about these potential charges when you speak to customer service or visit the store. Being prepared with this knowledge can help avoid unexpected costs later on.
If you’re unsure about anything or need clarification, the best approach is to visit a Tanishq store or contact their customer care to get accurate information about their warranty.
If you have any issues with your jewellery contact their customer service team here, and they’ll request you to send the piece back for inspection.
Read more about Tanishq’s warranty on the Tanishq site here here.
